Human resource management for the hospitality and tourism industries / Dennis Nickson.
Material type:
TextPublication details: Oxford ; Burlington, MA : Butterworth-Heinemann, c2007.Description: xiv, 305 p. : ill. ; 25 cmISBN: - 9780750665728 (pbk.)
- 0750665726 (pbk.)
- TX911.3.P4 N52
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Methodist University Library Main General Stacks | Reference | TX911.3.P4 N52 (Browse shelf(Opens below)) | 1 | Available | 3990 |
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| TX911.3.P4 H86 2007 Human resources management and supervision : | TX911.3.P4 H86 2007 Human resources management and supervision : | TX911.3.P4 H86 2007 Human resources management and supervision : | TX911.3.P4 N52 Human resource management for the hospitality and tourism industries / | TX911.3.P4R56 Managing people : | TX911.3.V62 N56 Discovering hospitality and tourism : | TX911.3.V62 N56 2008 Discovering hospitality and tourism : |
Includes index.
The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research; References; Index.
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