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Human resource management for the hospitality and tourism industries / Dennis Nickson.

By: Material type: TextPublication details: Oxford ; Burlington, MA : Butterworth-Heinemann, c2007.Description: xiv, 305 p. : ill. ; 25 cmISBN:
  • 9780750665728 (pbk.)
  • 0750665726 (pbk.)
Subject(s): LOC classification:
  • TX911.3.P4 N52
Contents:
The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research; References; Index.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Methodist University Library Main General Stacks Reference TX911.3.P4 N52 (Browse shelf(Opens below)) 1 Available 3990

Includes index.

The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research; References; Index.

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