Business and professional communication : concepts and practices / James Benjamin, Raymie E. McKerrow.
Material type:
TextPublication details: New York, N.Y. : HarperCollins College Publishers, 1994.Description: xi, 258 p. : ill. ; 24 cmISBN: - 0673185605
- HF5718 .B464
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| HF5718 .An2 Communication for business and the professions / | HF5718 .An2 Communication for business and the professions / | HF5718 .B343 Writing & speaking at work : | HF5718 .B464 Business and professional communication : | HF5718 .C23 Communication for work. | HF5718 .C62 Listening and responding / | HF5718 .G87 Strategies for technical communication in the workplace / |
I. COMMUNICATION CONCEPTS AND THE ORGANIZATION. 1. Elements of Communication in Organizations. 2. Organizational Culture and Communication. 3. Managing Through Communication. 4. Communication, Gender, and Cultural Diversity. 5. Listening in the Communication Environment. II. PROFESSIONAL PRACTICE IN COMMUNICATION CONTEXTS. 6. Principles of Interviewing. 7. Practices of Interviewing. 8. Communicating in Groups. 9. Preparing for Public Communication. 10. Presentational Speaking. 11. Managing Large Group Communication. 12. Electronic Communication.
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