Business and professional communication : concepts and practices / James Benjamin, Raymie E. McKerrow.
Material type:
TextPublication details: New York, N.Y. : HarperCollins College Publishers, 1994.Description: xi, 258 p. : ill. ; 24 cmISBN: - 0673185605
- HF5718 .B464
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Methodist University Library Main General Stacks | HF5718 .B464 (Browse shelf(Opens below)) | Available | 2180 |
I. COMMUNICATION CONCEPTS AND THE ORGANIZATION. 1. Elements of Communication in Organizations. 2. Organizational Culture and Communication. 3. Managing Through Communication. 4. Communication, Gender, and Cultural Diversity. 5. Listening in the Communication Environment. II. PROFESSIONAL PRACTICE IN COMMUNICATION CONTEXTS. 6. Principles of Interviewing. 7. Practices of Interviewing. 8. Communicating in Groups. 9. Preparing for Public Communication. 10. Presentational Speaking. 11. Managing Large Group Communication. 12. Electronic Communication.
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