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Business Communication at Work

By: Contributor(s): Material type: TextPublication details: New York, Glencoe/McGraw-Hill, 2003Edition: 2nd edDescription: x, 550 pages : color illustrations ; 28 cmISBN:
  • 0072930152
ISSN:
  • 9780072930153
Subject(s): LOC classification:
  • HF5718.S26
Contents:
Setting the stage for effective communication -- Choosing the right words -- Developing sentences and paragraphs -- Developing listening skills -- Planning and organizing business messages -- Using technology to improve communication -- Formatting business messages -- Messages that promote goodwil -- Messages for inquiries and requests -- Claim and adjustment messages -- Persuasive messages -- Order, credit, and collection messages -- Developing memos and memo reports -- Creating press releases and newsletters -- Constructing and presenting reports -- Preparing meeting communications -- Conducting the job search -- Selling yourself to employers.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Methodist University Library Main General Stacks HF5718.S26 (Browse shelf(Opens below)) Available 14234
Books Methodist University Library Main General Stacks Reference HF5718.S26 (Browse shelf(Opens below)) Available 14233
Books Methodist University Library Main General Stacks Reference HF5718.S26 (Browse shelf(Opens below)) Available 25654
Books Methodist University Library Main General Stacks Reference HF5718.S26 (Browse shelf(Opens below)) Available 14232

includes index

Setting the stage for effective communication --
Choosing the right words --
Developing sentences and paragraphs --
Developing listening skills --
Planning and organizing business messages --
Using technology to improve communication --
Formatting business messages --
Messages that promote goodwil --
Messages for inquiries and requests --
Claim and adjustment messages --
Persuasive messages --
Order, credit, and collection messages --
Developing memos and memo reports --
Creating press releases and newsletters --
Constructing and presenting reports --
Preparing meeting communications --
Conducting the job search --
Selling yourself to employers.

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