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Marketing : the core / Roger A. Kerin, Steven W. Hartley, William Rudelius.

By: Contributor(s): Material type: TextPublication details: Boston : McGraw-Hill Irwin, 2009.Edition: 3/eDescription: xli, 493 p. : ill. (chiefly col.), col. maps ; 28 cmISBN:
  • 9780073381060
  • 0073381063
Subject(s): LOC classification:
  • HF5415 .K452
Contents:
PART 1: INITIATING THE MARKETING PROCESS Chapter 1: Creating Customer Relationships and Value Through Marketing Chapter 2: Developing Successful Marketing and Organizational Strategies Appendix A: Building an Effective Marketing Plan Chapter 3: Scanning the Marketing Environment Chapter 4: Ethical and Social Responsibility in Marketing PART 2: UNDERSTANDING BUYERS AND MARKETS Chapter 5: Understanding Consumer Behavior Chapter 6: Understanding Organizations as Customers Chapter 7: Understanding and Reaching Global Consumers and Markets Chapter 8: Marketing Research : From Customer Insights to Actions Chapter 9: Segmenting Markets and Positioning Offerings PART 4: SATISFYING MARKETING OPPORTUNITIES Chapter 10: Developing New Products and Services Chapter 11: Managing Products, Services and Brands Chapter 12: Pricing Products and Services Chapter 13: Managing Marketing Channels and Supply Chains Chapter 14: Retailing and Wholesaling Chapter 15: Integrated Marketing Communications and Direct Marketing Chapter 16: Advertising, sales promotion, and public relations -- Chapter 17: Personal Selling and Sales Management Chapter 18: Implementing Interactive and Multichannel Marketing
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Methodist University Library Tema Reference HF5415 .K452 (Browse shelf(Opens below)) 1 Available 34398
Books Methodist University Library Tema Reference HF5415 .K452 (Browse shelf(Opens below)) 2 Available 34399

Includes Index

PART 1: INITIATING THE MARKETING PROCESS
Chapter 1: Creating Customer Relationships and Value Through
Marketing
Chapter 2: Developing Successful Marketing and Organizational Strategies
Appendix A: Building an Effective Marketing Plan
Chapter 3: Scanning the Marketing Environment
Chapter 4: Ethical and Social Responsibility in Marketing

PART 2: UNDERSTANDING BUYERS AND MARKETS
Chapter 5: Understanding Consumer Behavior
Chapter 6: Understanding Organizations as Customers
Chapter 7: Understanding and Reaching Global Consumers and Markets
Chapter 8: Marketing Research : From Customer Insights to Actions
Chapter 9: Segmenting Markets and Positioning Offerings

PART 4: SATISFYING MARKETING OPPORTUNITIES
Chapter 10: Developing New Products and Services
Chapter 11: Managing Products, Services and Brands
Chapter 12: Pricing Products and Services
Chapter 13: Managing Marketing Channels and Supply Chains
Chapter 14: Retailing and Wholesaling
Chapter 15: Integrated Marketing Communications and Direct Marketing
Chapter 16: Advertising, sales promotion, and public relations --
Chapter 17: Personal Selling and Sales Management
Chapter 18: Implementing Interactive and Multichannel Marketing

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