Includes bibliographical references and index

Part One. Management theory
Chapter 1. Development in Management Theory 1910-2000
Chapter 2. Definitions of Management
Chapter 3. The Search for Principles of Management
Chapter 4. Max Weber and the idea of Bureaucracy
Chapter 5. Motivation - The Early Theorist
Chapter 6. Motivation - Later Theorist
Chapter 7. Leadership - Theory and Practice
Chapter 8. Groups and Group Behaviour
Chapter 9. Organisation as systems
Chapter 10. Contingency approaches to management
Chapter 11. Modern approaches to Management

Part Two. Management in Practice
Chapter 12. Types of Business Organisation
Chapter 13. Developing an Organisation Culture
Chapter 14. Women in Management
Chapter 15. The International Context of Management
Chapter 16. Strategic aspects of Management
Chapter 17. Objectives, Policies, and Organisational Ethics
Chapter 18. Performance Standards in Management
Chapter 19. Decision-making in Organisations
Chapter 20. Human Resource Planning
Chapter 21. Work Structuring, Job Design, and Business Process Re-engineering
Chapter 22. Organisation Structures
Chapter 23. Delegation & Empowerment
Chapter 24. Managing Change: Key Concepts
Chapter 25. Implementing Change: Organisation Development
Chapter 26. Communication in Organisation
Chapter 27. Time Management & Personal Effectiveness
Chapter 28. Controlling Performance
Chapter 29. Quality Standards and Management
Chapter 30. The Role of Information Technology

Part 3. Functional Management: Marketing, Production, Personnel and Financial Marketing Management
Chapter 31. The Marketing Concept, Competitiveness and the Global Dimension
Chapter 32. The Marketing Mix: Product & Price
Chapter 33. The Marketing Mix: Promotion
Chapter 34. The Marketing Mix: Distribution
Chapter 35. Marketing Research
Chapter 36. Marketing Organisation
Chapter 37. Customer Service and Customer Protection
Chapter 38. Production Planning and Control
Chapter 39. Types of Production
Chapter 40. Aids to Production
Chapter 41. New Technology in Manufacturing
Chapter 42. Human Resource Management
Chapter 43. Recruitment and Selection
Chapter 44. Employee Development & Training
Chapter 45. Performance Appraisal , Discipline and Grievances
Chapter 46. Developing Managerial Competencies
Chapter 47. Stress Management and Employee COunselling
Chapter 48. Job Evaluation
Chapter 49. Employee Relations and Collective Rights
Chapter 50. Legal Aspects of Employment - Individual Rights
Part One. Management theory
Chapter 1. \Development in Management Theory 1910-2000
Chapter 2. Definitions of management
Chapter 3. The Search for Principles of Management
Chapter 5. Motivation - The Early Theorist
Chapter 6. Motivation - Later Theorist
Chapter 7. Leadership - Theory and Practice
Chapter 8. Groups and Group Behaviour
Chapter 9. Organisation as systems
Chapter 10. Contingency approaches to management
Chapter 11. Modern approaches to Management

Part Two. Management in Practice
Chapter 12. Business organisation and Corporate Governance
Chapter 13. Developing an Organisation Culture
Chapter 14. Women in Management
Chapter 15. The International Context of Management
Chapter 16. Strategic aspects of Management
Chapter 17. Objectives, Policies, and Organisational Ethics
Chapter 18. Performance Standards in Management
Chapter 20. Human Resource Planning
Chapter 21. Work Structuring, Job Design, and Business Process Re-engineering
Chapter 22. Organisation Structures
Chapter 23. Delegation & Empowerment
Chapter 24. Managing Change: Key Concepts
Chapter 25. Implementing Change: Organisation Development
Chapter 26. Communication in Organisation
Chapter 27. Time Management & Personal Effectiveness
Chapter 28. Controlling Performance
Chapter 29. Quality Standards and Management
Chapter 30. The Role of Information Technology

Part 3. Functional Management: Marketing, Production, Personnel and Financial Marketing Management
Chapter 31. The Marketing Concept, Competitiveness and the Global Dimension
Chapter 32. The Marketing Mix: Product & Price
Chapter 33. The Marketing Mix: Promotion
Chapter 34. The Marketing Mix: Distribution
Chapter 35. Marketing Research
Chapter 36. Marketing Organisation
Chapter 37. Customer Service and Customer Protection
Chapter 38. Production Planning and Control
Chapter 39. Types of Production
Chapter 40. Aids to Production
Chapter 41. New Technology in Manufacturing
Chapter 42. Human Resource Management
Chapter 43. Recruitment and Selection
Chapter 44. Employee Development & Training
Chapter 45. Performance Appraisal , Discipline and Grievances
Chapter 46. Developing Managerial Competencies
Chapter 47. Stress Management and Employee COunselling
Chapter 48. Job Evaluation
Chapter 49. Employee Relations and Collective Rights
Chapter 50. Legal Aspects of Employment - Individual Rights
Chapter 51. Company accounts
Chapter 52. Budgets, Forecast and Business Plans