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Total quality management : text with cases / John S. Oakland ; case study co-author Leslie J. Porter.
Material type:
TextSeries: B H contemporary business seriesPublication details: Oxford ; Boston : Butterworth-Heinemann, 1995.Description: xii, 370 p. : ill. ; 24 cmISBN: - 0750621249
- HD62.15 .O173 1995
Contents:
Part 1-The foundations-a model for TQM
Part2-TQM-the role of the quality system
Part 3-TQM-The tools and the improvement cycle
Part4- TQM-The organizational, communication and teamwork requirements
Part5-TQM- the implementation
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Methodist University Library Main General Stacks | Fiction | HD62.15 .O173 1995 (Browse shelf(Opens below)) | Available | 10455 | |||||||||||||
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Methodist University Library Main General Stacks | Reference | HD62.15 .O173 1995 (Browse shelf(Opens below)) | Available | 26736 | |||||||||||||
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Books
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Methodist University Library Main General Stacks | Fiction | HD62.15 .O173 1995 (Browse shelf(Opens below)) | Available | 10456 |
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| HD62.7AGA Strategic Control Techniques | HD62 ARO Entrepreneurship development | HD62.15 .O173 Total quality management : | HD62.15 .O173 1995 Total quality management : | HD62.15.85.SUM Quality management : | HD62.15.85.SUM Quality management : | HD62.15.A76 Total quality management |
Includes index
Part 1-The foundations-a model for TQM
Part2-TQM-the role of the quality system
Part 3-TQM-The tools and the improvement cycle
Part4- TQM-The organizational, communication and teamwork requirements
Part5-TQM- the implementation
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