MKTG3 : student edition [Charles W. Lamb, Joseph F. Hair, Jr., Carl McDaniel].
Material type:
TextPublication details: Mason, OH : South-Western Cengage Learning, 2009.Edition: 2009-2010 edDescription: 326, [40] pages : color illustrations ; 28 cmISBN: - 9781439040539
- HF5415 .H13
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| HF5415 .E65 Promotional strategy : | HF5415 .E65 Promotional strategy : | HF5415 .F14 Foundations of marketing | HF5415 .H13 MKTG3 : | HF5415 .H55 Handbook of Customer satisfaction | HF5415 .H55 Handbook of Customer satisfaction | HF5415 .J35 Encyclopedia of customer relationship management |
Part One. The World of Marketing --
1. Overview of Marketing --
2. Strategic Planning for Competitive Advantage --
3. Social Responsibility, Ethics, and the Marketing Environment --
4. Developing a Global Vision --
Part Two. Analyzing Market Opportunities --
5. Consumer Decision Making --
6. Business Marketing --
7. Segmenting and Targeting Markets --
8. Decision Support Systems and Marketing Research --
Part Three. Product Decisions --
9. Product Concepts --
10. Developing and Managing Products --
11. Services and Nonprofit Organization Marketing --
Part Four. Place (Distribution) Decisions --
12. Marketing Channels and Supply Chain Management --
13. Retailing --
Part Five. Promotion Decisions --
14. Integrated Marketing Communication --
15. Advertising and Public Relations --
16. Sales Promotion and Personal Selling --
Part Six. Pricing Decisions --
17. Pricing Concepts --
18. Setting the Right Price --
Part Seven. Technology-Driven Marketing --
19. Customer Relationship Management.
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