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Principles of marketing / Philip Kotler, Gary Armstrong.

By: Contributor(s): Material type: TextPublication details: Upper Saddle River, NJ [etc.] : Pearson, 2010 [i.e. 2009].Edition: 13th ed., global edDescription: 637 p., [127] p. : ill. ; 28 cmISBN:
  • 9780137006694 (pbk)
  • 0137006691 (pbk)
Subject(s): LOC classification:
  • HF5415 .K84
Contents:
Marketing: creating and capturing customer value -- Company and marketing strategy: partnering to build customer relationships -- Analyzing the marketing environment -- Managing marketing information to gain customer insights -- Consumer markets and consumer buyer behavior -- Business markets and business buyer behavior -- Customer-driven marketing strategy: creating value for target customers -- Products, services, and brands: building customer value -- New-product development and product life-cycle strategies -- Pricing: understanding and capturing customer value -- Pricing strategies -- Marketing channels: delivering customer value -- Retailing and wholesaling -- Communicating customer value: integrated marketing communications strategy -- Advertising and public relations -- Personal selling and sales promotion -- Direct and online marketing: building direct customer relationships -- Creating competitive advantage -- Global marketplace -- Sustainable marketing: social responsibility and ethics.
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Methodist University Library Main General Stacks Reference HF5415 .K84 (Browse shelf(Opens below)) Available 38497
Books Methodist University Library Main General Stacks Reference HF5415 .K84 (Browse shelf(Opens below)) Available 38495
Books Methodist University Library Tema Reference HF5415 .K84 (Browse shelf(Opens below)) Available 38496

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Previous edition: Upper Saddle River, N.J. : Pearson Prentice Hall, 2008.
"The Global edition has been edited to include enhancements making it more relevant to students outside the United States."--Page 4 of cover.

Marketing: creating and capturing customer value --
Company and marketing strategy: partnering to build customer relationships --
Analyzing the marketing environment --
Managing marketing information to gain customer insights --
Consumer markets and consumer buyer behavior --
Business markets and business buyer behavior --
Customer-driven marketing strategy: creating value for target customers --
Products, services, and brands: building customer value --
New-product development and product life-cycle strategies --
Pricing: understanding and capturing customer value --
Pricing strategies --
Marketing channels: delivering customer value --
Retailing and wholesaling --
Communicating customer value: integrated marketing communications strategy --
Advertising and public relations --
Personal selling and sales promotion --
Direct and online marketing: building direct customer relationships --
Creating competitive advantage --
Global marketplace --
Sustainable marketing: social responsibility and ethics.

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