Human resources management and supervision : competency guide / National Restaurant Association, Educational Foundation.
Material type:
TextSeries: NRAEF ManageFirst programPublication details: Upper Saddle River, N.J. : Pearson, Prentice Hall, c2007.Description: xii, 372 p. : col. ill. ; 28 cmISBN: - 0132222124
- TX911.3.P4 H86 2007
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| TX911.3.M3 Ab1 Hospitality sales and marketing / | TX911.3.M3 P68 Marketing hospitality / | TX911.3.P4 H86 2007 Human resources management and supervision : | TX911.3.P4 H86 2007 Human resources management and supervision : | TX911.3.P4 H86 2007 Human resources management and supervision : | TX911.3.P4 N52 Human resource management for the hospitality and tourism industries / | TX911.3.P4R56 Managing people : |
Includes index.
"A core credential topic of the NRAEF Certification program."--Cover.
Message from the National Restaurant Association Educational Foundation --
Features of the NRAEF ManageFirst Competency Guides --
Tuning In to You --
Professional Profile --
Chapter 1. Building a Welcoming Work Environment and Encouraging Diversity --
Overview of Human Resources from a Manager's Perspective --
Benefits of a Diverse Working Environment --
Avoiding Illegal Discrimination --
Prejudices, Stereotypes, Bias, and Cultural Tendencies --
How Prejudices and Stereotypes Affect the Work Environment --
Promoting Diversity --
Chapter 2. Defining Job Descriptions --
What Is a Job Description? --
Related Documents and Terminology --
Function of Job Descriptions --
Analyzing a Job --
Developing Job Descriptions --
Distinguishing Exempt and Nonexempt Positions --
Maintaining Job Descriptions --
Chapter 3. Finding and Recruiting New Employees --
Recruiting Process --
Forecasting Staffing Needs.
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