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Hoyle, David.

ISO 9000 quality systems handbook / David Hoyle. - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 1994. - xiii, 498 p. : ill. ; 24 cm.

Rev. ed.: Quality systems handbook. 1994.
Includes index

pt. 1. Preparation for ISO 9000 registration --
Ch. 1. Basic concepts --
Ch. 2. What is ISO 9000? --
Ch. 3. Quality system strategies --
Ch. 4. Managing quality system development --
Ch. 5. The assessment --
Ch. 6. Beyond ISO 9000 certification --
Annex 1. ISO 9001 self assessment questionnaire --
pt. 2. Satisfying ISO 9001 requirements --
Ch. 1. Management responsibility --
Ch. 2. Quality system --
Ch. 3. Contract review --
Ch. 4. Design control --
Ch. 5. Document and data control --
Ch. 6. Purchasing --
Ch. 7. Customer supplied product --
Ch. 8. Product identification and traceability --
Ch. 9. Process control --
Ch. 10. Inspection and testing --
Ch. 11. Inspection, measuring and test equipment --
Ch. 12. Inspection and test status --
Ch. 13. Control of nonconforming product --
Ch. 14. Corrective and preventive action --
Ch. 15. Handling, storage, packaging, preservation and delivery --
Ch. 16. Control of quality records --
Ch. 17. Internal quality audits --
Ch. 18. Training --
Ch. 19. Servicing --
Ch. 20. Statistical techniques --

ISBN: 0750621303 9780750621304

Subjects--Topical Terms:
Quality control.
Total quality management.
Quality control--Standards.

LC Class. No.: TS156 / .H692