Managing organizational change :

Palmer, Ian,

Managing organizational change : a multiple perspectives approach / Ian Palmer. - 2nd ed. - New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2009. - xii, 413 p. ; 23 cm.

Includes index

Introduction : stories of change --
Images of managing change --
Why organizations change --
What changes in organizations --
Diagnosis for change --
Resistance to change --
Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches --
Implementing change : change management, contingency, and processual approaches --
Linking vision and change --
Strategies for communicating change --
Skills for communicating change --
Sustaining change.

9780071263733 (pbk.) 007126373X (pbk.) 9780073404998 (pbk.) 0073404993 (pbk.)


Organizational change--Management.

HD58.8.P17 PAL
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