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Hughes, Richard L.,

Leadership : enhancing the lessons of experience / Richard L. Hughes, Robert C. Ginnett, Gordon J. Curphy. - 6th ed. - Boston : McGraw-Hill Irwin, c2009. - xvi, 704 p. : ill. ; 24 cm.

Includes index

Foreword --
Preface --
Part One --
Leadership is a Process, not a Position --
1 Leadership Is Everyone's Business --
2 Leadership Involves an Interaction between the Leader, the Followers, and the Situation --
3 Leadership Is Developed through Education and Experience --
4 Assessing Leadership and Measuring Its Effects --
Part Two --
Focus on the leader --
5 Power and Influence --
6 Leadership and Values --
7 Leadership Traits --
8 Leadership Behavior --
Part Two Leadership Skills 000 --
List of Part Two Leadership Skills --
Basic Leadership Skills --
Learning from Experience --
Communication --
Listening --
Assertiveness --
Guidelines for Effective Stress Management --
Building Technical Competence --
Building Effective Relationships with Superiors --
Building Effective Relationships with Peers --
Building Credibility --
Part Three --
Focus on the followers --
9 Motivation, Satisfaction, and Performance --
10 Groups, Teams, and Their Leadership --
Part Three Leadership Skills --
Providing Constructive Feedback --
Punishment --
Delegating --
Team Building for Work Teams --
Building High Performance Teams: The Rocket Model --
Development Planning --
Coaching --
Empowerment --
Part Four --
Focus on the Situation --
11 Characteristics of the Situation --
12 Contingency Theories of Leadership --
13 Leadership and Change --
Part Four Leadership Skills --
Setting Goals --
Conducting Meetings --
Managing Conflict --
Negotiation --
Problem Solving --
Improving Creativity --
Diagnosing Performance Problems in Individuals, Groups, and Organizations --
Team Building at the Top --
NAME INDEX --
SUBJECT INDEX.

ISBN: 9780073405049 (alk. paper) 0073405043 (alk. paper)

Subjects--Topical Terms:
Leadership.

LC Class. No.: HM1261 / .H84 2009