Business Communication at Work
Material type:
TextPublication details: New York, Glencoe/McGraw-Hill, 2003Edition: 2nd edDescription: x, 550 pages : color illustrations ; 28 cmISBN: - 0072930152
- 9780072930153
- HF5718.S26
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Methodist University Library Main General Stacks | HF5718.S26 (Browse shelf(Opens below)) | Available | 14234 | ||||||||||||||
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Methodist University Library Main General Stacks | Reference | HF5718.S26 (Browse shelf(Opens below)) | Available | 14233 | |||||||||||||
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Methodist University Library Main General Stacks | Reference | HF5718.S26 (Browse shelf(Opens below)) | Available | 25654 | |||||||||||||
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Books
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Methodist University Library Main General Stacks | Reference | HF5718.S26 (Browse shelf(Opens below)) | Available | 14232 |
includes index
Setting the stage for effective communication --
Choosing the right words --
Developing sentences and paragraphs --
Developing listening skills --
Planning and organizing business messages --
Using technology to improve communication --
Formatting business messages --
Messages that promote goodwil --
Messages for inquiries and requests --
Claim and adjustment messages --
Persuasive messages --
Order, credit, and collection messages --
Developing memos and memo reports --
Creating press releases and newsletters --
Constructing and presenting reports --
Preparing meeting communications --
Conducting the job search --
Selling yourself to employers.
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