Includes index

Part 1 Fundamentals of Modern Marketing ThoughtChapter 1 Marketing in the Modern FirmChapter 2 Marketing Planning: An Overview of MarketingChapter 3 Understanding Consumer BehaviourChapter 4 Understanding Organisational Buyer BehaviourChapter 5 The Marketing EnvironmentChapter 6 Marketing Research and Information SystemsChapter 7 Market Segmentation and PositioningPart 2 Marketing Mix DecisionsChapter 8 Managing Products: Brand and Corporate Identity ManagementChapter 9 Managing Products: Product Life Cycle, Portfolio Planning and Product Growth StrategiesChapter 10 Developing New ProductsChapter 11 Pricing StrategyChapter 12 AdvertisingChapter 13 Personal Selling and Sales ManagementChapter 14 Direct MarketingChapter 15 Internet MarketingChapter 16 Other Promotional Mix MethodsChapter 17 DistributionPart 3 Competition and MarketingChapter 18 Analysing Competitors and Creating a Competitive AdvantageChapter 19 Competitive Marketing StrategyPart 4 Marketing Implementation and ApplicationChapter 20 Managing Marketing Implementation, Organisation and ControlChapter 21 Marketing ServicesChapter 22 International Marketing