000			01337nam a2200181 4500
999			_c6311 _d6311
020			_a9780619120030
050			_aQA76.3 _bAn2
100			_aJean Andrews
245			_aA+ guide to software : _bmanaging, maintaining, and troubleshooting
260			_aCambridge, Mass. ; _a London _bCourse Technology, _c2002.
300			_axxiv, 654 pages : _b illustrations ; 24 cm + 1 computer optical disc (4 3/4 in) _c25 cm
500			_aIncludes index
505			_aIntroducing and comparing operating systems -- How an OS works with hardware and other software -- Understanding the boot process and command line -- Installing and using Windows 9X -- Supporting and troubleshooting Windows 9X -- Understanding and supporting Windows NT -- Installing and using Windows 2000 Professional -- Managing and troubleshooting Windows 2000 -- Supporting Windows XP Professional -- Supporting hard drives -- Windows on a network -- Windows on the internet -- Linux, Mac, and notebooks -- Error messages and their meanings -- ASCII character set and Ansi.sys -- Hexadecimal number system and memory addressing -- Professional PC technician.
650			_aComputer technicians -- _xCertification.
650			_aComputer software -- _xProblems, exercises, etc.
650			_a Computing Technology Industry Association.
942			_cBK