000			01121cam a22002174a 4500
999			_c5345 _d5345
020			_a0131860097
050	0	0	_aHF5389 _b.C36
100	1		_aChaney, Lillian H.
245	1	0	_aIntercultural business communication / _cLillian H. Chaney, Jeanette S. Martin.
250			_a4th ed.
260			_aUpper Saddle River, N.J. : _bPearson Prentice Hall, _cc2007.
300			_axiii, p. 306 : _bill. ; _c24 cm.
500			_aincludes index
505			_aCh. 1. nature of intercultural communication -- Ch. 2. Universal systems -- Ch. 3. Contrasting cultural values -- Ch. 4. Cultural shock -- Ch. 5. Language -- Ch. 6. Oral and nonverbal communication patterns -- Ch. 7. Written communication patterns -- Ch. 8. Global etiquette -- Ch. 9. Business and social customs -- Ch. 10. Intercultural negotiation process -- Ch. 11. Intercultural negotiation components -- Ch. 12. Laws affecting international business and travel.
650		0	_aBusiness etiquette.
650		0	_aCorporate culture.
650		0	_aBusiness communication.
650		0	_aIntercultural communication.
700	1		_aMartin, Jeanette S.
942			_cBK