| 000 | 00783nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c4509 _d4509 |
||
| 020 | _a0030178037 | ||
| 020 | _a9780030178030 | ||
| 050 |
_aHD9988.5 _b.H644 |
||
| 100 | _aK Douglas Hoffman; | ||
| 110 | _aJohn E G Bateson | ||
| 245 |
_aInstructor's manual/ test bank/ transparency masters to accompany/ _bEssentials of services marketing _c-- Marketing. |
||
| 250 | _a1st ed. | ||
| 260 |
_aFort Worth : _bHarcourt Brace College Publishers, _c1997 |
||
| 300 |
_axvii, 1 vol. 167 p. : _billus. ; _c28 cm |
||
| 500 | _aVarious Paging | ||
| 505 | _aInstructor's Manual Chapters 1 - 15 Test Bank Chapters 1 - 15 Teaching Notes Cases 1 - 9 | ||
| 650 |
_a Service industries _xMarketing. |
||
| 700 | _aK. Douglas Hoffman, | ||
| 710 | _aJohn E.G. Bateson. | ||
| 942 | _cBK | ||