000			00943cam a2200205 i 4500
999			_c4381 _d4381
020			_a0070503621 :
050	0	0	_aHF5721 _b.P6 1978
100	1		_aPoe, Roy W.,
245	1	0	_aBusiness communication : _ba problem-solving approach / _cRoy W. Poe, Rosemary T. Fruehling.
250			_a2d ed.
260			_aNew York : _bGregg Division, McGraw-Hill, _cc1978.
300			_aix, 358 p. ; _c25 cm.
500			_aIncludes index.
505			_a1. Background for business writing 2. Letters and memos nearly everyone writes 3. Winning and keeping customers 4. Solving customer problems 5. The administrative assistant 6. General management communications 7. Letters of appreciation and congratulations 8. Employment communications 9. Business reports 10. Communications project
650		0	_aCommercial correspondence.
650		0	_aBusiness writing.
650		0	_aBusiness communication.
700	1		_aFruehling, Rosemary T.,
942			_cBK