| 000 | 01423cam a22002173 4500 | ||
|---|---|---|---|
| 999 |
_c4342 _d4342 |
||
| 020 | _a9780071220972 | ||
| 020 | _a0071220976 | ||
| 050 |
_aHF5721 _b.R29 |
||
| 100 | 1 | _aRentz, Kathryn. | |
| 245 | 1 | 0 |
_aLesikar's business communication : _bconnecting in a digital world / _cKathryn Rentz. |
| 250 | _aTwelfth edition. | ||
| 260 |
_aNew York _bMcGraw-Hill _c2011 |
||
| 300 |
_axxvii, 657 pages : _bcolor illustrations ; _c28 cm. |
||
| 500 | _aRevised edition of: Business communication : making connections in a digital world / Raymond V. Lesikar, Marie E. Flatley, Kathryn Rentz. 11th ed. | ||
| 505 | _a1. Communication in the workplace 2. Adaptation and selection of words 3. Construction of clear sentences 4. Writing for a positive effect 5. The writing process 6. Directness in good-news and neutral messages 7. Indirectness in bad-news messages 8. Indirectness in persuasive messages 9. Communicating in the job-search process 10. Basics of report writing 11. Types of business report 12. Graphics in report and other documents 13. Oral and interpersonal communication 14. Oral reporting and public speaking 15. Cross-cultural communication 16. Correctness of communication 17. Technology enabled communication 18. Business research methods | ||
| 650 | 0 | _aBusiness communication. | |
| 650 | 0 | _aDigital communications. | |
| 700 | 1 | _aFlatley, Marie Elizabeth. | |
| 700 | 1 | _aLentz, Paul. | |
| 942 | _cBK | ||