| 000 | 01067cam a2200181 a 4500 | ||
|---|---|---|---|
| 999 |
_c3381 _d3381 |
||
| 020 | _a9780750665728 (pbk.) | ||
| 020 | _a0750665726 (pbk.) | ||
| 050 | 4 |
_aTX911.3.P4 _bN52 |
|
| 100 | 1 | _aNickson, Dennis. | |
| 245 | 1 | 0 |
_aHuman resource management for the hospitality and tourism industries / _cDennis Nickson. |
| 260 |
_aOxford ; _aBurlington, MA : _bButterworth-Heinemann, _cc2007. |
||
| 300 |
_axiv, 305 p. : _bill. ; _c25 cm. |
||
| 500 | _aIncludes index. | ||
| 505 | _a The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research; References; Index. | ||
| 650 | 0 |
_aHospitality industry _xPersonnel management. |
|
| 650 | 0 |
_aTourism _xPersonnel management. |
|
| 942 | _cBK | ||