| 000 | 01240nam a2200169 4500 | ||
|---|---|---|---|
| 999 |
_c2856 _d2856 |
||
| 020 | _a9781843980148 | ||
| 050 | _aHD | ||
| 100 | _aGillian Watson; Kevin Gallagher; Michael Armstrong | ||
| 245 | _aManaging for results. | ||
| 250 | _a2nd ed. | ||
| 260 |
_aLondon : _bChartered Institute of Personnel and Development, _c2005. |
||
| 300 |
_axiv, 330 p: _b ill; _c 25 cm. |
||
| 500 | _aPrevious ed. published as: Managing activities / by Michael Armstrong. 1999. | ||
| 505 | _aChapter - 01: Introduction Chapter - 02: The Role of the Manager; Chapter - 03: How do we Develop the Role of the Manager?Chapter - 04: Communication - How We Inter-Relate; Chapter - 05: Practical Aspects of Communication; Chapter - 06: Working with your Manager; Chapter - 07: Teamworking; Chapter - 08: The Organisational Skeleton - Structure; Chapter - 09: Organisational Communication; Chapter - 10: The Living Organisation - Culture; Chapter - 11: Power and Politics; Chapter - 12: Managing Health and Safety at Work; Chapter - 13: Quality - Differentiating for Excellence; Chapter - 14: Continuous Improvement; Chapter - 15: Enhancing Customer Relations; Chapter - 16: Future Directions: Managing Change | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||