TY - BOOK AU - Slack, Nigel AU - Chambers, Stuart.; ED - Johnston,Robert TI - Operations Management. SN - 9780273731602 AV - HD30.2 .SI1 PY - 2010/// CY - England. PB - Prentice Hall KW - Production Management N1 - Includes index; Chapter 1. Operations management Chapter 2. Operations performance Chapter 3. Operations strategy Chapter 4. Process design Chapter 5. The design of products and services Chapter 6. Supply network design Chapter 7. Layout and flow Chapter 8. Process technology Chapter 9. People, jobs and organisation Chapter 10. The nature of planning and control Chapter 11. Capacity planning and control Chapter 12. Inventory planning and control Chapter 13. Supply chain planning and control Chapter 14. Enterprise resource planning Chapter 15. Lean synchronisation Chapter 16. Project planning and control Chapter 17. Quality management Chapter 18. Operations improvement Chapter 19. Risk management Chapter 20. Organizing for improvement Chapter 21. Operations and corporate social responsibility ER -