TY - BOOK AU - Churchill,Gilbert A. AU - Peter,J.Paul TI - Marketing: creating value for customers SN - 0256228779 SN - 978025622 AV - HF5415 .C5275 PY - 1998/// CY - Boston PB - Irwin/McGraw Hill KW - Marketing N1 - Developing marketing plans and strategies; understanding customers and markets; managing and developing goods and services; pricing principles and strategies; placement - distributing products and services; promotion - integrated marketing communication; Evaluating marketing effectiveness; Appendix ER -