TY - BOOK AU - Michael Levy; AU - Barton A Weitz ED - Barton A Weitz TI - Retailing management SN - 9780071240376 SN - 007249720 AV - HF5429. L4828 PY - 2004/// CY - Boston PB - McGraw-Hill Irwin KW - Retail trade - Management. KW - Management KW - Detailhandel. N1 - Includes index; The World of Retailing -- Introduction to the world of retailing -- Types of retailers -- Multichannel retailing--a view into the future -- customer buying behavior -- Retailing Strategy -- Retail market strategy -- Financial strategy -- Retail locations -- Site selection -- Human resource management -- Information systems and supply chain management -- Customer relationship management -- Merchandise Management -- Planning merchandise assortments -- Buying systems -- Buying merchandise assortments -- Buying systems -- Buying merchandise -- Pricing -- Retail communication mix -- Store Management -- Managing the store -- Store layout, design, and vital merchandising -- Customer service ER -