TY  - BOOK
AU  - Egan,Gerard
SN  - 053434948X (alk. paper)
AV  - BF637.C6 Eg1
PY  - 1998///
CY  - Pacific Grove, Calif.
PB  - Brooks/Cole
KW  - Counseling psychology
KW  - Helping behavior
N1  - pt. 1. LAYING THE GROUNDWORK. Introduction --
Overview of the helping model --
The helping relationship : values in action --
pt. 2. BASIC COMMUNICATION SKILLS FOR HELPING. Attending, listening, and understanding --
Basic empathy --
The art of probing and summarizing --
pt. 3. STAGE I OF THE HELPING MODEL AND ADVANCED COMMUNICATION SKILLS. Step I-A : Helping clients tell their stories --
Reluctant and resistant clients --
Step I-B : I, The nature of challenging : helping clients challenge themselves --
Step I-B : II, Specific challenging skills --
Step I-B : III, The wisdom of challenging --
Step I-C : Leverage : helping clients work on the right things --
pt. 4. STAGE II : HELPING CLIENTS DETERMINE WHAT THEY NEED AND WANT. Step II-A : What do you need and want? possibilities for a better future --
Step II-B : What do you really want? moving from possibilities to choices --
Step II-C: Commitment : what are you willing to pay for what you want? --
pt. 5. STAGE III : HELPING CLIENTS WORK FOR WHAT THEY NEED AND WANT. Step III-A : Strategies for action : what do I need to do to get what I need and want? --
Step III-B : Best-fit strategies : what strategies are best for me? --
Step III-C : Helping clients make plans : what kind of plan will help me get what I need and want --
pt. 6. THE ACTION ARROW : MAKING IT ALL HAPPEN. Making it all happen : helping clients get what they want and need
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