applications and skills Galanes, Gloria J. creator Brilhart, John K. text Madison, WI Brown & Benchmark c1997 3rd ed. monographic xvii, 310 p. : ill. ; 24 cm. Part 1. Orientation to small group system: Small Groups as the Heart of Society -- Groups as Structured Open Systems -- Part 2. Foundations of small group communicating: Interpersonal Communication Principles for Group Members -- Verbal and Nonverbal Messages -- Critical Thinking in the Small Group -- Part 3. Understanding and improving group throughput processes: Becoming a Group -- Perspectives on Leading Small Groups -- Applying Leadership Principles -- Procedures for a Problem-Solving Group -- Managing Conflicts Productively -- Part 4. Special yechniques for small groups: Group Techniques in Organizations -- Techniques for Observing Problem-Solving Groups Gloria J. Galanes, John K. Brilhart. Gloria J. Galanes, John K. Brilhart. Includes index Small groups Interpersonal communication HM133 .G33 069728803X 9780697288035