TY - BOOK AU - Zikmund,William G. TI - Exploring marketing research SN - 0324181485 SN - 978032418 AV - HF5415.2 .Z54 2003 PY - 2003/// CY - Australia, [Cincinnati, Ohio] PB - Thomson/South-Western KW - Marketing research N1 - Various multi-media instructional materials, including a web site, are available to supplement the text; The role of marketing research 1 Information systems and knowledge management 25 The marketing research process 48 The human side of marketing research: organizational and ethical issues 70 Problems definition and the research process 100 Exploratory research and qualitative analysis 119 Survey research: An overview 185 Survey research: Basic methods of communication with respondents 211 Observation 249 Experimental research: An overview 270 Measurement 323 Attitude Measurement 339 Questionnaire Design 364 Sampling Designs and sampling procedures 415 Determination of sample size: A review of statistical theory 445 Fieldwork 475 Editing and coding: Transforming raw data into information 499 Basic data analysis: Descriptive statistics 524 Uni variate statistical analysis 555 Bivariate statistical analysis: tests of differences 574 Bivariate statistical analysis: measures of association 607 Multivariate statistical analysis 631 Communicating research results: research report, oral presentation and research follow-up 651 Index 740 ER -