TY  - BOOK
AU  - Margot Northey
TI  - A Guide to Business Communication
SN  - 9780134530529
AV  - HF5718.N67 
CY  - Ontario
PB  - Prentice-Hall
N1  - Index; 1 Thinking About Communications                           1
2 Strategies in planning for writing and speaking    15
3 Writing clearly                                                        29
4 Writing Impact                                                        40
5 Letters and memos: Routine and Good news writing   51
6 Refusals or Bad news writing                                        72
7 Persuasive writing                                                         85
8 Informal Reports                                                            105
9 Formal reports and proposals                                        125
10 Oral presentations and meeting management              145
Communicating to get a job                                                166
A practical grammer                                                            184
Guide to punctuation                                                            196
Index                                                                                     217
ER  -