01451nam a2200145 4500 5015 5015 9781111296254 HD30 .L53 Lehman, Carol M. Professional communications / Carol M. Lehman & Debbie D. DuFrene Mason, Ohio Cengage Learning 2010 viiii, various pagings : Chiefly Col. 28cm Part 1. Communication Foundations and Analysis Chapter 1. Establishing a Framework for Business Communication Chapter 2. Focusing on interpersonal Communication Chapter 3. Focusing on Group Communication Chapter 4. Planning Written and Spoken Messages Part 2. Communication Through Electronic, Voice and Written Messages Chapter 5. Communicating Electronically Chapter 6. Preparing Good - and Neutral -News Messages Chapter 7. Preparing Bad-News messages Chapter 8. Preparing Persuasive Messages Chapter 9. Revising Written Messages Part 3. Communication Through Reports and Business Presentations Chapter 10. Understanding the Report Process and Research Methods Chapter 11. Managing Data and Using Graphics Chapter 12. Organizing and Preparing Reports and Proposals Chapter 13. Designing and Delivering Business Presentations Part 4. Communication for Employment 250 Chapter 14. preparing Resumes and Application Messages Chapter 15. interviewing for a Job and Preparing Employment Messages Professional Communication BK 0 0 0 0 MUCGM MUCGM GEN 2017-02-10 0 HD30 .L53 3413 2019-04-10 00:00:00 2019-04-10 BK