TY - BOOK AU - Brammer,Lawrence M. AU - MacDonald,Ginger TI - The helping relationship: process and skills SN - 0205290426 SN - 978020529 AV - BF637.H4 B7 PY - 1999/// CY - Boston PB - Allyn and Bacon KW - Helping behavior KW - Professions KW - Psychological aspects KW - Interpersonal relations N1 - Includes bibliographical references and index; Each chapter concludes with "Suggestions for Further Study." Preface. 1.Helping: What Does It Mean? What Is Your View of Helping?The Helping Process.Facilitating Helpee Growth.Responsibility.Helping by Agreement.Meeting Helpee Needs.Seeking Wellness.Motives: To Be or Not to Be a Helper.Science and Art of Helping.Effectiveness of Helping.Professionals and Paraprofessionals.Community Helping.Peer and Cross-Age Helping.Self-Help Groups.Helping Is Learning Self-Help Coping Skills.Helping Skills Model for Understanding, Support, and Action. 2.Characteristics of Helpers. Why Is Helping Effective in Assisting People to Grow?Levels and Styles of Functioning.The Helper Personality.A Concluding Statement. 3.The Helping Process. Relationship.The Helping Process as Experienced.Stages in the Helping Process.A Process Dilemma. 4.Helping Skills for Understanding. Rationale for Skills Training.Skill Cluster 1: Listening.Skill Cluster 2: Leading.Skill Cluster 3: Reflecting.Skill Cluster 4: Challenging.Skill Cluster 5: Interpreting.Skill Cluster 6: Informing.Skill Cluster 7: Summarizing. 5.Helping Skills for Loss and Crisis. Human Conditions of Concern.Definitions of Terms.Strategies for Helping in Crises.Skills for Support and Crisis Management. 6.Helping Skills for Positive Action and Behavior Change. The Action Approach to Helping.Problems and Goals.Problem Solving, Decision Making, and Planning.Behavior Changing. 7.Ethical Issues in Helping Relationships. What Are Ethics?Helper Self-Care.Ethics and Interpersonal Relationships.Helper Competence and Limitations.Emergency/Crisis Response.Websites. 8.Thinking about the Helping Process. Theory as a Guide.A Personal Theory of Helpfulness.General Theories of the Helping Process.Social Issues.Tying Theory to the Practice of Helping Skills.When Helpees Do Not Change.Helping through Groups.Personal Epilogue. Bibliography. Index ER -