TY  - BOOK
AU  - Lesikar,Raymond Vincent
AU  - Flatley,Marie Elizabeth
AU  - Rentz,Kathryn
AU  - Lesikar,Raymond Vincent
TI  - Business communication: making connections in a digital world 
SN  - 0071101284
AV  - HF5721 .L37 
PY  - 2008///
CY  - Boston, Mass. ; London 
PB  - : McGraw Hill Higher Education, 
KW  - Commercial correspondence
KW  - English language
KW  - Business English
KW  - Business communication
N1  - Revised edition of: Basic business communication. 10th edition c2005; 1. Communication in the workplace
2. Adaptation and selection of words
3. Construction of clear sentences and paragraphs
4. Writing for effects
5. The writing process and an introduction to business messages
6. Directness in good-news and neutral messages
7. Indirectness in bad-news messages
8. Indirectness in persuasive messages
9. Strategies in job-search process
10. Basics of report writing
11. Short reports and proposals
12. Long formal reports
13. Graphics
14. Informal oral communication
15. Public speaking and oral reporting
16. Techniques of cross cultural communication
17. Correctness of communication

ER  -