TY  - BOOK
AU  - Isa N Engleberg
AU  - Dianna Wynn
TI  - The challenge of communicating : : guiding principles and practices
SN  - 0205554768
AV  - HM1166 .E54
PY  - 2008///
CY  - Boston
PB  - Pearson
KW  - 	 Communication. Interpersonal communication. Decision making
N1  - Includes index; Part I: The Challenge of Communicating1. Understanding Human Communication2. Understanding Self3. Understanding Others4. Understanding Listening and Critical Thinking5. Understanding Verbal Communication6. Understanding Nonverbal Communication Part II: The Challenge of Interpersonal Communication7. Interpersonal Communication: Understanding Relationships8. Interpersonal Communication: Improving Relationships9. Interpersonal Communication: Professional Relationships Part III: The Challenge of Group Communication10. Group Communication: Working in Groups11. Group Communication: Decision Making and Problem Solving Part IV: The Challenge of Presentational Communication12. Presentations: The Planning Process13. Presentations: Content and Structure14. Presentations: Language and Expression 15. Presentations: Speaking to Inform 16. Presentations: Speaking to Persuade Web ChaptersA. Research Strategies and SkillsB. Presentation Aids GlossaryIndex
ER  -