TY  - BOOK
AU  - Hybels,Saundra
AU  - Weaver,Richard L.
TI  - Communicating effectively
SN  - 0072315679 (pbk. : alk. paper)
AV  - P95 .H9 2001
PY  - 2001///
CY  - Boston
PB  - McGraw Hill
KW  - Oral communication
N1  - Includes index; Basic principles of communication: The communication process --
Self and communication --
Listening --
Verbal communication --
Nonverbal communication --
Interpersonal communication: Interpersonal relationships --
Evaluating and improving relationships --
Communicating at work --
Communicating in groups: Small groups: characteristics --
Group leadership, participation, and conflict management --
Communicating in public: Getting started --
Finding speech material --
Organizing and outlining the speech --
Delivering the speech --
The informative speech --
The persuasive speech
ER  -