TY - BOOK AU - Clifford Duke Mettle AU - Ofori Akuamoah TI - Marketing of Financial Services SN - 9988788177 AV - HG151.8 PY - 2007/// CY - Vision Design PB - The Chartered Institute of Bankers KW - Marketing KW - Financail Services N1 - Unit 1 Introduction to financial services marketing Uni t2 The marketing plan Unit 3 The individual and organizational buyer behavior Unit 4 The competitive environment Unit 5 Market Segmentation Unit 6 Mock Examination Unit 7 Marketing information & Research Unit 8 The services marketing mix Unit 9 Product strategy Unit 10 Price strategy Unit 11 Place strategy Unit 12 Mock examination Unit 13 Promotion Strategy Unit 14 People in financial services Unit 15 Physical evidence strategy Unit 16 Process strategy Unit 17 Mock examinations Appendices ER -