TY  - BOOK
AU  - Leatherman,Dick
TI  - Quality leadership through empowerment: standards of leadership behavior 
SN  - 0874251710 :
AV  - HD57.7 .L4378 1992
PY  - 1992///
CY  - Amherst, Mass.
PB  - HRD Press
KW  - Leadership
N1  - 1. Establishing standards of performance
2. Improving employee performance
3. Following up persistent employee problems
4. Handling employee complaints
5. Motivating employees
ER  -