an overview of an emerging profession Neukrug, Ed. creator text Pacific Grove, Calif Brooks/Cole Pub. Co. c1994 monographic xiii, 350 p. : ill. ; 25 cm. 1. Defining the Human Service professional -- Roles, functions, competencies, and skills of the Human Service professional -- Other mental health professionals : psychiatrist, psychologist, social worker, counselor, couple and family counselors, psychiatric nurse, psychotherapist -- Professional associations in Human Services and related fields -- Ethical professional, and legal issues -- 2. The Human Service profession -- Standards in the profession : skills standards, credentialing, ethical standards, program accreditation -- Competence and qualifications as a professional -- 3. Theoretical approaches to Human Service work -- Major theoretical orientations : psychodynamic approach, behavioral approach, humanistic approach, cognitive approach -- Cross-theoretical approaches : eclecticism or integrative approaches to counseling, brief and solution-focused treatment approaches, gender-aware approaches -- Importance of supervision for the Human Service professional -- Confidentiality and the helping relationship -- Dual relationships and the Human Service professional -- 4. The helping interview : skills, process, and case management -- Creating the healthy environment -- Counseling techniques -- The stages of a the helping relationship : rapport & trust building, problem identification, deepening understanding & goal setting, work, closure -- Case management -- Treatment planning -- Diagnosis -- Psychotropic medications -- Case report writing -- Managing & documenting client contact hours -- Monitoring, evaluating, & documenting progress toward client goals -- Making referrals -- Follow-up -- Time management -- Confidentiality of records and clients' rights to view their records -- Security of case notes -- 5. Development of the person -- Physical development of the growing child -- Cognitive development : Jean Piaget -- Moral development -- Personality development -- Psychosexual model of development / Sigmund Freud -- Learning theory and the development of the person -- The humanistic understanding of personality development -- Life-span development theories -- Stages of psychosocial development / Erik Erikson -- Constructive model of development / Robert Kegan -- Counseling across the life span -- Normal and abnormal development -- DSM-IV-TR -- Abnormal behavior and mental illness -- Misdiagnosis and cultural competence. 6. Understanding family, group, and social systems -- General systems theory -- Family systems -- Development of the healthy family -- Dysfunctional families -- Family guidance, family counseling, and the role of the Human Service professional -- Group systems -- Self-help, psychoeducational, and counseling and therapy groups -- Group membership behavior -- Group leadership styles -- The system and confidentiality -- Rules of group behavior -- Training and competence -- 7. Human Service professionals in a pluralistic society -- Cultural diversity in the United States and the world -- Multicultural counseling -- Culture -- Discrimination -- Ethnicity -- Minority -- Power differentials -- Race -- Sexism, heterosexism, and sexual prejudice -- Social class -- Stereotypes, prejudice, and racism -- Political correctness -- Need for multicultural awareness -- Helping relationship and cultural diversity -- Different ethnic and racial groups -- Diverse religious backgrounds -- Women -- Men -- Gay, bisexual, and lesbian individuals -- Individuals who are HIV positive -- The homeless and the poor -- Older persons -- Individuals with mental illness -- Individuals with disabilities -- Training of cross-culturally competent professionals -- Culturally different client's right to dignity, respect, and understanding -- 8. Research, program evaluation, and assessment -- 9. The Human Service professional and the world of work -- Importance of career development -- Developmental self-concept theory / Super -- Psychodynamic approach / Roe -- Personality type and occupational code approach / Holland -- Social cognitive career theory -- Occupational classification systems -- Assessment instruments -- Computer-assisted career guidance -- 10. A look to the future : trends in the functions and roles of the Human Service professional -- Client populations -- The incarcerated, their families, and the victims of crime -- Individuals who are HIV-positive -- The homeless and the poor -- Older people -- Individuals who are chronically mentally ill -- People with disabilities -- Individuals at risk for chemical dependence -- Technology in Human Service work -- Standards in the profession -- Program accreditation -- Ethical guidelines -- Skills standards -- Credentialing -- A developmental and primary prevention emphasis -- Managed health care -- Medical breakthroughs and mental health -- Increased focus on multicultural issues -- Stress, cynicism, and burnout : understanding and combating it -- Trends in jobs and earnings -- Finding a job / applying to graduate school -- Continuing education -- Appendix A. Web sites of select professional associations and associated ethical codes -- Appendix B. Ethical standards of Human Service professionals -- Appendix C. Why join CSHSE? -- Appendix D. CSHSE accreditation standards and summary of CSHSE accreditation standards -- Appendix E. Cross-cultural competencies and objectives -- Appendix F. Understanding your Holland Code. Ed Neukrug. Includes index. Human services personnel Human services HV40.35 .N485 0534222781 (alk. paper) 9780534222789