Schermerhorn, John R. creator text New York John Wiley & Sons, Inc. 1996 5th ed. monographic xlv, various pagings : ill. (Chiefly col.); 27cm Part 1. Introduction Chapter 1. Managers, Diversity, and Change Chapter 2. Historical Views of Management Part 2. The Manager's Environment Chapter 3. Environment, Competitive Advantage, and Quality Operations Chapter 4. International Management and the Global Economy Chapter 5. Managing with Ethics and Social Responsibility Part 3. Planning Chapter 6. Fundamental of Planning Chapter 7. Strategic Management and Entrepreneurship Chapter 8. Managerial Decision Making Part 4. Organising Chapter 9. Fundamentals of Organizing Chapter 10. Organizational Design and Culture Chapter 11. Work Designs for Individual and Teams Chapter 12. Human Resource Management Part 5. Leading Chapter 13. Fundamentals of Leading Chapter 14. Leading through Motivation Chapter 15. Leading through Communication Chapter 16. Leading through Interpersonal Skills Chapter 17. Leading through Group Dynamics Chapter 18. Leading through Innovation and Planned Change Part 6. Controlling Chapter 19. Fundamentals of controlling Chapter 20. Information Technology and Control John R. Schermerhorn Includes index Management HD31 .S3326 0471029602