TY  - BOOK
AU  - Nickson,Dennis
TI  - Human resource management for the hospitality and tourism industries
SN  - 9780750665728 (pbk.)
AV  - TX911.3.P4 N52
PY  - 2007///
CY  - Oxford, Burlington, MA
PB  - Butterworth-Heinemann
KW  - Hospitality industry
KW  - Personnel management
KW  - Tourism
N1  - Includes index;  The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research; References; Index
ER  -