TY - BOOK AU - Smith, Mike TI - Fundamentals of management SN - 97800771269333 AV - HD31 .Sm5 PY - 2011/// CY - London PB - McGraw-Hill KW - Management N1 - Includes bibliographical references and index; Part 1. What is Management Chapter 1. Defining Management Chapter 2. The Organisational Context Chapter 3. The Historical Context Part 2. Management Processes Chapter 4. Planning and Strategy Chapter 5. Organisational Structures and Teamwork Chapter 6. Organisational Change Chapter 7. Staffing - Selecting, Developing and Motivating People Chapter 8. Leading and Leadership Chapter 9. Decision-making Chapter 10. Controlling Chapter 11. Reporting and Communicating Chapter 12. Budgeting Part 3. Management Functions Chapter 13. Introduction to Management Functions Chapter 14. Marketing Chapter 15. Operations Chapter 16. Human Resource Management Chapter 17. Finance and Accounting Chapter 18. Information Management Part 4. Personal Perspectives on Management Chapter 19. Social Responsibility and Business Ethics Chapter 20. Management Fads, Gurus and Research ER -