a practical introduction Kinicki, Angelo. creator Williams, Brian K. text Boston McGraw-Hill 2006 2nd ed. monographic 1 v. (various paging) : col. ill. ; 28 cm. Part. 1. Introduction -- Chapter 1. The exceptional manager: what you do, how you do it -- Chapter 2. Management theory: essential background for the successful manager -- Part. 2. The environment of management -- Chapter 3. The manager's changing work environment & responsibilities -- Chapter 4. Global management: managing across borders -- Part. 3. Planning -- Chapter 5. Planning: the foundation of successful management -- Chapter 6. Strategic management: how star managers realize a grand design -- Chapter 7. Individual & group decision making: how managers make things happen -- Part. Organizing -- Chapter 8. Organizational culture, structure, & design: building blocks of the organization -- Chapter 9. Human resource management: getting the right people for managerial success -- Chapter 10. Organizational change & innovation: life-long challenges for the exceptional manager -- Part. 5. Leading -- Chapter 11. Managing individual differences & behavior -- Chapter 12. Motivating employees: achieving superior performance in the workplace -- Chapter 13. Groups & teams: from conflict to cooperation -- Chapter 14. Power, influence, & leadership: from becoming a manager to becoming a leader -- Chapter 15. Interpersonal & organizational communication -- Part. 6. Control -- Chapter 16. Control: techniques for enhancing organizational effectiveness -- Appendix -- The project planner's toolkit: flowcharts, Gantt charts, & break-even analysis. Angelo Kinicki, Brian K. Williams. Includes index Management HD31 .K474 0072920378 (alk. paper)