a practical introduction Kinicki, Angelo. creator Williams, Brian K. text New York McGraw-Hill/Irwin c2008 3rd ed. monographic xxvii, 557, [84] p. : coll. ill. ; 28 cm. Part 1. Introduction Chapter 1. The exceptional manager : what you do, how you do it -- Chapter 2. Management theory : essential background for the successful manager -- Part 2 The Environment of Management Chapter 3. The manager's changing work environment & responsibilities : Doing the Right Thing -- Chapter 4. Global management : managing across borders -- Part 3. Planning Chapter 5. Planning : the foundation of successful management -- Chapter 6. Strategic management : how star managers realize a grand design -- Chapter 7. Individual & group decision making : how managers make things happen -- Part 4. Organizing Chapter 8. Organizational culture, structure, & design : building blocks of the organization -- Chapter 9. Human resource management : getting the right people for managerial success -- Chapter 10. Organizational change & innovation : life-long challenges for the exceptional manager -- Part 5. Leading Chapter 11. Managing individual differences & behavior -- Chapter 12. Motivating employees : achieving superior performance in the workplace -- Chapter 13. Groups & teams : Increasing Corporation, Reducing Conflict -- Chapter 14. Power, influence, & leadership : from becoming a manager to becoming a leader -- Chapter 15. Interpersonal & organizational communication: Mastering the Exchange of Information -- Part 6. Control Chapter 16. Control : techniques for enhancing organizational effectiveness. Angelo Kinicki, Brian K. Williams. Includes index Management HD31 .K474 9780073530192 (pbk. : alk. paper) 0073530190 (pbk. : alk. paper)