TY  - BOOK
AU  - Bishop,Sue
TI  - Develop your assertiveness
SN  - 9780749460013 
AV  - HD58.7 .B54
PY  - 2010///
CY  - London, Philadelphia
PB  - Kogan Page
KW  - Organizational behavior
KW  - Assertiveness training
KW  - Assertiveness (Psychology)
KW  - Interpersonal relations
N1  - Chapter One: To Be, or Not to Be? 
Chapter Two: Prepare to Assert Yourself 
Chapter Three: Positive Thinking
Chapter Four:  Right and Wrongs
Chapter Five: Now and Then
Chapter Six:  Now See Hear
Chapter Seven: Body Talk
Chapter Eight: Relationships
Chapter Nine: Words and Phrases
Chapter Ten: Power 
Chapter Eleven: Yes and No 
Chapter Twelve:  Problem People
Chapter Thirteen: Tricky Situations
ER  -