TY - BOOK AU - Robert Kreitner; Angelo Kinicki TI - Organizational behavior SN - 9780073224350 AV - HD58.7 .K766 PY - 2007/// CY - Boston : PB - McGraw-Hill, N1 - pt. 1. The world of organizational behavior -- Organizational behavior: the quest for people-centered organizations -- Ethics and organizational behavior -- Managing diversity: releasing every employee's potential -- Organizational culture, socialization, and mentoring -- International OB: managing across cultures -- pt. 2. Individual behavior in organizations -- Self-concept, personality, abilities, and emotions -- Self-management -- Values, attitudes, and job satisfaction -- Social perception and attributions -- Foundations of motivation -- Improving job performance with goals, feedback, rewards, and positive reinforcement -- Performance appraisal -- pt. 3 Group and social processes -- Group dynamics -- Teams and teamwork -- Individual and group decision making -- Managing conflict and negotiation -- pt. 4. Organizational processes -- Communication in the Internet age -- Influence tactics, empowerment, and politics -- Leadership -- Additional leadership models -- Creating effective organizations -- Managing change and stress -- Research methods in organizational behavior ER -