TY  - BOOK
AU  - Gillian Watson; Kevin Gallagher; Michael Armstrong
TI  - Managing for results
SN  - 9781843980148
AV  - HD 
PY  - 2005///
CY  - London
PB  - Chartered Institute of Personnel and Development, 
KW  - Management
N1  - Previous ed. published as: Managing activities / by Michael Armstrong. 1999; Chapter - 01: Introduction
Chapter - 02: The Role of the Manager;
Chapter - 03: How do we Develop the Role of the Manager?Chapter - 04: Communication - How We Inter-Relate;
Chapter - 05: Practical Aspects of Communication;
Chapter - 06: Working with your Manager;
Chapter - 07: Teamworking;
Chapter - 08: The Organisational Skeleton - Structure;
Chapter - 09: Organisational Communication;
Chapter - 10: The Living Organisation - Culture;
Chapter - 11: Power and Politics;
Chapter - 12: Managing Health and Safety at Work;
Chapter - 13: Quality - Differentiating for Excellence;
Chapter - 14: Continuous Improvement;
Chapter - 15: Enhancing Customer Relations;
Chapter - 16: Future Directions: Managing Change
ER  -