TY - BOOK AU - Andrew J DuBrin TI - Human relations for career and personal success : concepts, application, and skills SN - 0131791796 9780131791794 AV - 37745 PY - 2008/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall N1 - Includes index; Understanding and managing yourself -- Human relations and you -- Self-esteem and self-confidence -- Self-motivation and goal setting -- Emotional intelligence, attitudes, and happiness -- Values and ethics -- Problem solving and creativity -- Dealing effectively with people -- Personal communication effectiveness -- Communication in the workplace -- Getting along with your manager, coworkers, and customers -- Managing conflict -- Becoming an effective leader -- Motivating others and developing teamwork -- Diversity and cross-cultural competence -- Developing career thrust -- Getting ahead in your career -- Learning strategies, perception, and life span changes -- Developing effective work habits -- Staying emotionally healthy -- Managing stress and personal problems ER -