TY - BOOK AU - Greer,Charles R. AU - Greer,Charles R. AU - Plunkett,W.Richard TI - Supervisory management SN - 0132294125 AV - HF5549 .P564 2007 PY - 2007/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Supervision of employees N1 - Rev. ed. of: Supervision : diversity and teams in the workplace. 10th ed; The supervisor's special role -- Management concepts -- Management functions -- Communication -- Building relationships and managing conflict -- Motivation -- Leadership and management styles -- Leading change -- Teams and groups -- Selection and organizational entry -- Training -- Managing diversity -- Performance management -- Discipline -- Complaints, grievances, and unions -- Security, safety, and health ER -