TY - GEN AU - John Gennard AU - Gennard TI - Managing employment relations SN - 9781843982562 AV - HF5549.G29 GEN PY - 2010/// CY - UK PB - CIPD N1 - Section 1: Introduction Section 2: Overview Section 3: Context The economic environment The legislative framework The European Union Employee relations institutions Section 4: Processes and policies Strategies and policies Employee engagement, involvement and participation Collective bargaining Section 5: Practice And Skills Negotiation Employee performance and behaviour Employee grievances Managing redundancies Section 6: Review ER -