TY - BOOK AU - Hill,Charles W.L. AU - McShane,Steven Lattimore TI - Principles of management SN - 9780073530123 AV - HD31 .H4885 PY - 2008/// CY - Boston PB - McGraw-Hill/Irwin KW - Management N1 - Includes index; PART ONE MANAGERS AND THE ENVIRONMENT Chapter 1: Management Chapter 2: The External and Internal Environment Chapter 3: Globalization and the Manager Chapter 4: Stakeholders, Ethics and Corporate Social Responsibility PART TWO STRATEGIZING Chapter 5: Planning and Decision Making Chapter 6: Strategy Chapter 7: Managing Operations PART THREE ORGANIZATIONAL ARCHITECTURE Chapter 8: Organizing Chapter 9: Control Systems Chapter 10: Organizational Culture Chapter 11: Developing High Performance Teams PART FOUR LEADING Chapter 12: Staffing and Developing a Diverse Workforce Chapter 13: Motivating and Rewarding Employee Performance Chapter 14: Managing Employee Attitudes and Wellbeing Chapter 15: Managing through Power, Influence and Negotiation Chapter 16: Leadership Chapter 17: Communication PART FIVE CHANGE Chapter 18: Managing Innovation and Change ER -